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Holiday Inn Express - Tampa FL

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Holiday Inn & Suites New Tampa Hotel

Frickin awesome!! This is definately the best hotel   .  .  .

If I owned a hotel this is how I would want it run. The staff are the friendliest, most accomidating, coolest people . . .
We were in Tampa to visit my daughter at USF. We have stayed at other places in the past but weren't ever really too thrilled with them. First off the staff are the friendliest, most accomidating, coolest people. The rooms are clean & comfy, & mind you I'm very picky. My husband loved the free Klondike ice cream bars that they serve evey night from 8-10pm!! Oh and when you first check in they give you a free welcome beer!! The pool and pool area was sooo nice & relaxing. And it was very convenient getting back & forth to USF. STAY HERE!! And say, "Hi!" to Judy for us!!
Trip Advisor Guest
Holiday Inn & Suites New Tampa Hotel

You and your personnel, have provided us with an excellent service.

On behalf of Hagerty High School band students, directors, parents, and the entire Hagerty high school community, I want to thank you for all the services you provided during our recent trip
. . . to Tarpon Springs and Busch Gardens. You and your personnel, have provided us with an excellent service, catered to all our needs, and greatly contributed towards the success of our trip. This will be a memorable experience for all our band members, and for that we thank you.
Hagerty High School
Holiday Inn & Suites New Tampa Hotel

Best hotel ever   .  .  .

Everything about this hotel was wonderful. My family and I found this hotel on the Busch Gardens website. The breakfast which included bacon and eggs, the complimentary ice-cream and bottled water, the rooms, pool, everything.
The best part was Ritchie. From the moment I checked in he went out of his way to make sure we were happy. He remembered my name, had directions to the places we wanted to go all printed up and easy to understand, and when I informed him that there were no towels by the pool he stopped what he was doing went and got some, carried them to the pool and took the dirty ones to wash. He could have just handed them to me. With two kids I sometimes worry about staying in hotels but we all felt completely comfortable and the staff was genuinely happy to have us there and it showed. The rooms were clean the location was away from the busy highways. I recommend this hotel to everyone.
Lagrange Park
Holiday Inn & Suites New Tampa Hotel

Excellent Experience   .  .  .

The staff there was wonderful, friendly, helpful & responsive. We stayed at the hotel for a quick vacation to Busch Gardens/Adventure Island and MOSI.
The location was great although it will be better once the road construction is done. Easy on/off the interstate and plenty of shops & resturants nearby. The rooms were clean and comfortable. Very kid friendly - loved the ice cream each night!
Holiday Inn & Suites New Tampa Hotel

The Best Hotel we have ever stayed at   .  .  .

The staff was very pleasant and very helpful. Hotel was extremely clean. When we had breakfast the food was excellent and there was enough of a choice of food to eat.
Everyone in the hotel couldn't do enough for us including Sarah and Richie at the front desk. We will tell everyone we know that this was a top rated place to stay.
Boynton Beach, Florida
Holiday Inn & Suites New Tampa Hotel

STOP SEARCHING And enjoy your stay here   .  .  .

I felt very safe and very at home. Perfect for families, yummy complete complimentary brunch, toys for the kiddies, free ice cream every night,   .  .  .
.   .   .   great rooms, average cleanliness- so after time this new complex will show it's age, very professional, warm and accommodating staff. Small putting green out front, games behind desk for kids, terrible washing machine on premises. Very convenient to every type of cuisine you can imagine and shopping Very comfy beds, like a lighter weight Heavenly Bed from the Westin Hotel If you stay here, I highly recommend, making the 40 minute drive to Fort De Soto, rated #1 beach in country on multiple occasions. This hotel is set in a suburbia type area where middle class families thrive. My understanding was that all surrounding Tampa was very transitional.
Atlanta, GA
Holiday Inn & Suites New Tampa Hotel

A great hotel experience   .  .  .

The staff was very friendly. This was our first stay at a Holiday Inn Express, and the hotel was very impressive: free bottled water at check-in, great free breakfast, and free ice cream bars in the evening. The staff was very friendly.
Holiday Inn & Suites New Tampa Hotel

TOP NOTCH!!!!!!!!!!!   .  .  .

We arrived after a hard day on the road to be welcomed like family. Complimentary beverages for the entire party. 5 STAR RESORT LIKE ATMOSPHERE   .  .  .
Got to our room and WOW!!!!!!! Wonderful rooms. Great housekeeping and attention to detail is second to none. Their conservation efforts, friendliness,and location will make it hard to pass this one up next time we are in this area! I have stayed at some of the best European hotels (i.e. Paris, Munich) This place tops all of them. Anything you need is only a phone call away.
Lafayette, Indiana
Holiday Inn & Suites New Tampa Hotel

Wonderful service and great attention to guests needs   .  .  .

My wife and and three children purchased a trip through Bush Gardens for our family vacation. If you are looking in Tampa for a truly nice hotel with great service I highly recommend this establishment   .  .  .
Upon arrival we had been in the car 16 hours and had arrived before normal check-in time. The front desk person offered us refreshments and told us that he would expedite getting a room ready for us. In less than thirty minutes we had a room. The very next morning they upgraded us to a suite because we had 5 people in a smaller room and made sure that by 9:00 am we were in a wonderful suite. Being tourists the staff gave us directions and recommendations that were always very accurate and beyond our expectations. In todays world where service so often takes a back seat to profits, the entire staff at this Holiday Inn Express were pleasant and so helpful making our vacation a memorable occasion. The hotel is not very old the rooms are very clean and the area of town is scenic and very safe.
Muncie, IN
Holiday Inn & Suites New Tampa Hotel

By far - the best hotel we've been too!!   .  .  .

We were in the Tampa area for a soccer tournament over President's weekend so there was a group of different families. Definitely a place to recommend to anyone and everyone   .  .  .
At the end of the weekend, it was definitely agreed that this was by far the best hotel that we have stayed at, and we have been to many over the years. The staff cannot do enough for you - any request and it was granted. The rooms were extremely clean, the grounds, the dining area, everything else also. If ever in this area of Florida, I would make it my first and only choice. After trying to get there from New York in a blizzard, they certainly made us all feel more than welcome and relaxed!
Long Island, NY
Holiday Inn & Suites New Tampa Hotel

Very freindly clean hotel   .  .  .

The Holiday inn Express Bruce B Downs is a very clean freindly hotel, although it is out of town it is not remote, getting into Tampa is a breeze. This was the best hotel that we stayed in during our three week tour of Florida. Highly recommended   .  .  .
The staff were very helpful they even gave us written directions to the sights in Tampa, The rooms were spotless and the Kingsized bed was very comfortable. A good breakfast selection was available at no extra cost, free ice cream is available in the afternoons. There are several good restaurants nearby and there is a Garage just round the corner. the is even a cinema not 500 yds away, despite this the room was totally quiet we were not disturbed any of the 3 nights that we stayed here. We will stay here again if we ever return to Tampa, Thanks to all the staff for such a pleasant stay.
March, Cambs
Holiday Inn & Suites New Tampa Hotel

Can't wait for next June   .  .  .

We come to Florida each year from Scotland and tour this beautiful state. The most helpful staff I have ever encountered   .  .  .
We like new experiences and so try different hotels on our travels. The exception being the The Holiday Inn Express (Galbraith) Tampa. 2009 will see us returning for a third time! Why?-the most helpful staff I have ever encountered in our travels in the States and the Property itself; it is run well and this shows. No attention to detail is missed!
Holiday Inn & Suites New Tampa Hotel

You can trust the reviews on this one!   .  .  .

Just returned from a 4 day stay at this property. Very clean and well appointed, above average breakfast, staff very very accommodating!   .  .  .
Reviews are on target; the property is outstanding for a Holiday Inn Express. Location is great--lovely upscale area of Tampa, yet just moments to the interstate. Recommendation from Ann at front desk for Italian restaurant led us to Polo's where we enjoyed outstanding Italian food. Thanks Holiday Inn Express for your hospitality!
Columbia SC, USA
Holiday Inn & Suites New Tampa Hotel

Sets the benchmark for this type of hotel!   .  .  .

We thank each and every one of you at the Holiday Inn Express at Bruce B. Downs - look out - we may be coming back next year! On behalf of all Stingarees - thank you, thank you. Always greeted throughout the hotel by apparently very happy and helpful staff   .  .  .
I served as the event coordinator for our school's 13th Annual Stingaree Jamboree. We were 143 strong and Todd Patrick and Ann Patz and their entire staff treated us as if we were traveling royalty! The rooms were magnificant, our hospitality suite was totally cleaned each evening. Many of our group who have attended past Jamborees commented that just when we thought last year was the best - this year topped it.
Florida/North Carolina, USA
Holiday Inn & Suites New Tampa Hotel

Overall highly recommended   .  .  .

We stayed three nights at this hotel, which we booked many months ago due to its convenient location for Busch Gardens and the positive reviews posted on this site. A smaller hotel with a GREAT BIG HEART!   .  .  .
Just prior to our stay we saw the review regarding cleanliness posted in September which concerned us. So I contacted the hotel and got a personal assurance from the general manager that the issue had been caused by a plumbing problem and that all affected areas had been redecorated. During our stay we saw no problem areas at all.
When we arrived we were most impressed by the overall appearance of the place, ease of parking and convenient location of shops and dining. Also free beer, water and ice cream on arrival were most welcome.
The room was spacious, well equipped and spotlessly clean. Throughout our stay the staff were extremely pleasant and helpful. The breakfast choice is excellent and served in a very pleasant dining lounge. There are free computer / internet services, with a printer and free WiFi is available throughout the hotel.
My wife and I stay at many hotels for business at a variety of price levels. This hotel in our opinion sets the standard for hotels of this type and I only wish that HI Express hotels in the UK, which I use extensively, were are well appointed and equipped. Should we wish to stay in New Tampa again, which is likely, we would consider this hotel our first choice.
Staffordshire, England
Holiday Inn & Suites New Tampa Hotel

Best Holiday inn by far   .  .  .

Having stayed in many Holiday inns I have to say this is the best service experienced in any hotel within the group to date   .  .  .
Free beer/water offered at check in for each member of the family, Free ice creams in the evening. Excellent twin bedded rooms, excellent free breakfast. Free internet.. Reasonable priced restaraunts and a multi screen cinema within walking distance. 20 minutes drive to Busch Gardens / Water park. The place prides itself on it's service and has to be held as an example for other to follow.
Worcestershire, England, Aug 29, 2008
Holiday Inn & Suites New Tampa Hotel

A Perfect Stay at the Holiday Inn and Suites   .  .  .

We stayed in the 2 bedroom family suite and we really enjoyed our stay. Our room was spotless and very spacious. We will stay here whenever we are in Tampa   .  .  .
The room was decorated in a way that made us feel at home. All of the decorations and pictures were very tasteful, especially the old photogragh of the little boy - that was such a nice touch. And the furniture and beds were very comfortable - we slept great!
In addition to the accomodatons, the service was perfect from the second we walked in. The complimentary bottle of beer or water when we arrived was great. And the complimentary ice cream during the evenings was very nice after a hot summer day in Florida. I can't say enough about the customer service from the front desk staff. They were so friendly, nice, and helpful. They gave our kids a free toy every day and made all of us smile. They really made our stay even more enjoyable.
The hotel also has a nice pool, a fitness center, and a very good complimetary breakfast. The location of the hotel worked well for us, too. We were close to Busch Gardens and not too far from the beaches.
Yorkville, IL, USA
Holiday Inn & Suites New Tampa Hotel

Perfect Location, Friendly Staff, Clean Hotel!!!   .  .  .

I will admit I was a bit skeptical about reserving a Holiday Inn. I read several reviews on Tripadvisor, Yahoo and Hotels.com so I took a chance. I am so glad I did. Thank you Holiday Inn, on behalf of my husband and two children, we will stay again!!!   .  .  .
My family and I enjoyed our recent stay at Holiday Inn Express (Bruce B. Downs). The location is perfect for Busch Gardens, it's quiet, excellent locale for food, beverage and shopping, a movie theater directly across from the hotel we could not ask for more.
The staff is phenomenal. Everyone greets you with a smile. The free breakfast fit right into our budget. It's always nice to save on at least one family meal. By the way, the kids loved the free ice cream in the evenings.
This is our second visit to Tampa. After my first visit I promised I would never return to Tampa but after this stay in the New Tampa (off Interstate 75) we will return. My tip is DO NOT STAY anywhere off (Interstate 4).
Hackensack, NJ, USA
Holiday Inn & Suites New Tampa Hotel

Our second stay was wonderful!!!   .  .  .

This was our second stay at this property. We picked this Holiday Inn based solely on the reviews of Trip Advisor. Overall an EXCELLENT hotel and would ONLY stay there when we vacation in Tampa!!!   .  .  .
Thank you to all who wrote in reviews for this property in the past two years. We had a wonderful stay as we did the first time. The heated pool was not crowded at all, it was very clean and the water was so warm.....they even kept it open a half hour after it was suppose to close so we could swim due to our late check in. We were offered complementary beers and the kids complimentary ice creams nightly.
The friendly staff that was working when we were there was the same staff that was there on our first stay. They have been there since the hotel opened. Check-in was speedy. We had a nice room. The beds were very comfy and so was the bedding. The comforter was elegant and PLUSH. They even offered two labled pillows for each guest, "firm" and "soft". The breakfast is great. However the eggs needed a little help. They had something for everyone on the breakfast bar. Fruit, cereals, muffins, bagels, breads, eggs, sausage, bacon, breakfast wraps. It saves you money when you have a family of four and can eat breakfast for FREE. We got a free newspaper each morning. I also loved the free toiletress they give you. The body lotion smells like marachino cherries. The breakfast room is open all night (not to eat, just to relax). They have free computers to axcess the internet and a couch. We had full control of the t.v. while we were down there late at night.
The hotel area is fantastic too. It's about a block from the highway, in a new up and coming town. There is every restaurant/eatery place you needed right around the hotel (even though the hotel is out of the way of the busy town). There is a fancy "HOLLYWOOD" style movie theater across the street that you could walk to.
Florida, USA
Holiday Inn & Suites New Tampa Hotel

Wonderful hotel!   .  .  .

All of the public areas and rooms were in great shape and extremely clean. We will definitely stay here again if we return to Tampa!   .  .  .
The breakfast was more than adequate and had hot and cold selections that varied every day. Two computers in the public area with a printer with free internet access. Books that could be borrowed and returned on the honor system- even had child friendly books, as well, as best seller types. Free parking- off the main road so the hotel is quiet. Surrounded by shopping, restaurants, gas stations, etc. Almost a straight shot to Busch Gardens, just took 15 minutes with traffic. What more can you ask for! Pool looked very nice and clean also, but we did not use it.
Louisiana, USA
Holiday Inn & Suites New Tampa Hotel

I would absolute stay here again   .  .  .

From the moment we arrived we were treated like welcome guests beginning with a choice of free beer or bottled water at check in. I have a feeling that this hotel knows about their number one rating on TripAdvisor and aims to keep it   .  .  .
The room was spacious and clean with a comfortable bed featuring a variety of pillows. In the evening ice cream bars are downstairs for visitors to enjoy and the breakfast is one of the best free ones I've ever seen. There are little cheese omelets and delicious cinnamon buns. There's also free internet downstairs. The area has tons of restaurants and stores and Busch Gardens is about a 15 minute drive away. I would absolute stay here again and I'm happy to recommend it!
Stamford, CT
Holiday Inn & Suites New Tampa Hotel

Everyone was friendly and a true professional   .  .  .

I was even offered a refreshment (a bottle of ice water or beer!). From the time I entered the hotel, the staff did all possible to ensure I had a wonderful stay   .  .  .
In addition, a complimentary ice cream treat was offered every night. Check in was very quick. The room was very clean; everything was in good working order. The bed was very luxurious. In the morning, I found the complimentary breakfast quite nice; although for those of us who can't eat eggs, a pancake or waffle option would be nice in addition to the bacon, sausage, yogurt, milk, juices, bagels, etc. A Tampa newspaper was also complimentary and delivered every morning. The service at this hotel was truly exceptional, the type you would hope to find at a Ritz-Carlton, Manderin Oriental, Peninsula, Four Seasons -type property. Always with a pleasant word and a smile! I was even offered a refreshment one night when I came back exceptionally tired from work. At check out, the bill was correct and with no surprises.
Miami, Florida
Holiday Inn & Suites New Tampa Hotel

The customer Service was fabulous!   .  .  .

I wanted to make sure I wrote and told you what a great hotel this is. The rooms were clean and spacious. The area was great for shopping of all kind   .  .  .
We arrived early and were offered our rooms right away. Everyone at this hotel was helpful and courteous. It must of been hard on the staff as they were full with Lacrosse teams from all over. They handled it graciously and hats off to them all. I would stay here again!
Vancouver, BC
Holiday Inn & Suites New Tampa Hotel

Hospitality was fabulous!   .  .  .

There is a large choice of restaurants and stores nearby and I felt very safe traveling alone. This is the second time I have stayed at this hotel. The first time was two years ago and on both occasions I was pleased   .  .  .
As a female business traveler who is alone much of the time, I am very choosy about where I stay. The hotel is extremely clean, the rooms comfortable and the staff very friendly and helpful. The complimentary breakfast has many offerings.
Hewlett, NY
Holiday Inn & Suites New Tampa Hotel

I have no complaints at all  .  .  .

I would receommend this hotel without hesitation to anyone. Very pleased to have a welcome like that   .  .  .
We were staying for 1 night after visiting friends in Zephyrhills so that we could go onto Busch Gardens the next day. We arrived at approximately 8 pm and was greeted warmly by the receptionist and offered a free bottle of water or beer - great touch! As an InterContinental Hotels Group Priority Club member the guy was trying to offer me a free upgrade and was so apologetic that no suitable rooms were available as he stated that it was the hotels policy to offer all IHG Priority Club members an upgrade (probably depends on your member level). As it was only 1 night I wasn't bothered, but he kept apologising - so great to have a welcome like that.
The standard room was huge, with nice furnishings and a great bathroom. The towels and linens appear to be a great deal better than in other Expresses I've stayed. The clerk seemed disappointed that I hadn't brought my laptop to take advantage of the free wireless internet connections! However, there are a couple of PC's available in the lounge area, complete with printing capabilities free of charge, such a change from Europe where you pay just to log in and then an high hourly rate!
The property is situated close to a great number of restuarants and the only down side was that the hotel information in the room didn't give a list of local eateries, just Bennigans. The breakfast included in the rate is great and far superior to the Holiday Inn Expresss offering in Europe. There is great coffee, juices, cereals, eggs, bacon and assorted breads.
Manchester, UK
Holiday Inn & Suites New Tampa Hotel
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